Roberta is the heart of Italian Routes’ customer service, ensuring every traveler feels supported and cared for throughout their journey. With her exceptional organizational skills and fluent English, she seamlessly coordinates groups, assists travelers, and provides remote support to the guides who accompany them.

Roberta is dedicated to making every experience smooth and stress-free, acting as a reliable point of contact for any need or question. Her ability to anticipate and address clients’ needs is a testament to her commitment to excellence and her genuine passion for helping others.

What sets Roberta apart is her calm and proactive approach, even in the most dynamic situations. She thrives on creating order and clarity, ensuring that each tour runs like clockwork. Whether coordinating schedules, resolving last-minute changes, or simply offering a reassuring voice, Roberta’s support is an essential pillar of the Italian Routes experience.

In her free time, Roberta loves exploring Italy’s vibrant markets and hidden culinary gems, bringing her love for Italian culture into everything she does.