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+39 351 672 3557 info@italianroutes.com

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Birth Date*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

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Terms and conditions

Effective Date: 01 may 2014
Last Updated: 03 march 2025

1. Introduction

Welcome to Italian Routes srls (“we,” “our,” or “us”). By accessing and using our website www.italianroutes.com and services, you agree to comply with the following Terms and Conditions. Please read them carefully before making a booking or using our services.

If you do not agree with these terms, you should not use this website or book our services.

2. Company Information

  • Company Name: Italian Routes srls
  • Registered Address: Via Ferdinando Acton 7, Italy
  • Contact Email: info@italianroutes.com

3. Services Offered

Italian Routes offers a variety of tailor-made travel experiences including:

  • Guided tours
  • Cultural and gastronomic experiences
  • Private transfers
  • Exclusive travel packages

The details of each tour, including inclusions and exclusions, are specified in the respective tour descriptions on our website.

4. Booking and Payments

4.1 Booking Process

  • Bookings must be made through our website, email, or authorized partners.
  • Full or partial payment is required to confirm a reservation.

4.2 Payment Methods

We accept payments via secure online systems, including:

  • Credit/Debit Cards
  • Stripe Payment System

4.3 Cancellations and Refunds

  • Cancellations made 20 days before departure may be eligible for a refund.
  • Refund policies vary depending on the tour provider, and cancellation fees may apply.
  • No refunds are available for cancellations made after the specified deadline.

5. Responsibilities of the Client

By booking a tour with Italian Routes, the client agrees to:

  • Provide accurate personal information for bookings.
  • Adhere to visa, passport, and health requirements.
  • Comply with local laws and regulations during the trip.
  • Respect the schedule and itinerary provided by our team.

Failure to follow these guidelines may result in exclusion from the tour without a refund.

6. Changes and Modifications

6.1 Changes by the Client

  • Clients may request modifications to their bookings, subject to availability and possible additional charges.

6.2 Changes by Italian Routes

  • We reserve the right to modify itineraries, accommodations, or services due to unforeseen circumstances (e.g., weather conditions, travel restrictions, operational needs).
  • If major changes occur, we will notify the client and offer alternative solutions or refunds when applicable.

7. Liability Disclaimer

  • Italian Routes acts as an intermediary between clients and third-party service providers (e.g., hotels, transport companies, tour guides).
  • We are not responsible for delays, accidents, losses, or issues caused by third parties.
  • We strongly recommend that clients purchase aditional travel insurance to cover unexpected situations. We also provide a basic travel insurance with our packages.

8. Use of the Website

By using our website, you agree to:

  • Not misuse or manipulate website content.
  • Not engage in fraudulent activities.
  • Not distribute harmful software (e.g., viruses, malware).

We reserve the right to block access to users violating these terms.

9. Privacy and Data Protection

Your personal data is handled according to our Privacy Policy, which explains how we collect, store, and protect your information. By using our services, you consent to our data collection practices.

You can review our Privacy Policy here: [Insert link to Privacy Policy].

10. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Italian Routes or used with permission. Unauthorized reproduction, distribution, or modification is strictly prohibited.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by Italian law. Any disputes arising from the use of our services shall be settled in the competent courts of Rome, Italy.

12. Contact Information

If you have any questions regarding these Terms and Conditions, you can contact us at:

📧 Email: info@italianroutes.com

Thank you for choosing Italian Routes. We look forward to making your Italian adventure unforgettable!

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